Having a problem with player location check unable to verify your location?
Before gambling for real-money on an NJ casino app, players must first verify that they are physically located within the state of New Jersey.
In order to determine a player’s whereabouts, NJ casino apps and their desktop counterparts alike rely on what’s known as geolocation technology.
NJ casino app geolocation overview
Put simply, geolocation is a positioning system used to guarantee a player’s exact or near-exact coordinates. New Jersey online gambling operators utilize several technical solutions to accurately verify this location, including IP and WiFI signal triangulation.
The primary provider of geolocation services for the industry is GeoComply, which has serviced most of the state’s operators since 2013.
Admittedly, when the first sites launched, false negatives were something of an issue (~10 percent prevalence). As a result, many players that were technically eligible to gamble online couldn’t.
But since, GeoComply has improved its tech to the point where false negs rarely occur.
Geolocation on desktop vs. mobile
In order to be geolocated from a desktop device, players must typically download and install a geolocation plugin. This generally has to be done for each site that a player wishes to place real-money wagers on.
In addition, the desktop will need some sort of WiFi capability. This caveat caused mass confusion during the early days of the industry, as most hardwired desktop computers are not equipped with a WiFi card. To rectify the problem, some sites began giving away small USB WiFi adapters, which generally did the trick.
Luckily, geolocating from a mobile device is a much more automatic process. All Android and iOS-enabled smartphones and tablets have the built-in capacity to determine a user’s geographical location, in so long as the device has location services turned on.
Enabling these services is simple. For Android, take the following steps:
- Navigate to “Apps -> Settings”
- Tap “Location”
- Switch to “On”
- Ensure that the “Location method” is set to “High accuracy” as this will allow a combination of GPS, WiFi, and mobile networks to estimate a user’s location.
And that’s it.
Available connection methods
Unlike desktop casino games, NJ casino app players do not necessarily have to have a WiFI connection going to successfully verify their location.
A 4G LTE connection will also do the trick, although in this instance, players will need to have GPS location services enabled.
Also worth noting, if a player finds themselves unable to connect, despite having WiFi enabled on their mobile device, it could mean they are running a prohibited software program. LogMeIn, GoToMyPC, and TeamViewer are common culprits.
Any other way to access NJ online casinos on mobile besides apps?
A few sites, including Golden Nugget Casino and Caesars Casino, allow users to wager real-money via a mobile web browser. However, the overwhelming majority task players with first downloading an NJ casino app.
The reason behind this is that mobile browsers do not support geolocation plugins. Thus, it’s easier for the operators to bake the plugin into a native application.
Still, given that at least a couple of NJ online casinos do allow users to play via a mobile web browser, the hurdle can clearly be surmounted. It, therefore, wouldn’t shock if more operators started enabling mobile web browser play.
Turn on location on iPhone for NJ Online Casino Apps
If you downloaded an NJ casino app on the iPhone and accidentally denied the app your location data, you will not be able to play. To turn on location data for the app go to Settings > Privacy > Location services and find the app. Now either check: While using the app or Always.
Can players outside of NJ still sign in and perform other functions?
Generally speaking, yes. The only legally enforced limitation is on real-money wagering.
There is nothing technically preventing an NJ casino app user from logging in, depositing and withdrawing funds, playing in demo mode, and viewing promotions or their account details.
That said, some NJ casino apps are more lenient than others regarding what players are and aren’t permitted to do while their location remains unverified.